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Error codes by brand

SAJ error codes

77 codes documented in SAJ's inverter and battery manuals. Pick yours to see what it means, what you can safely check, and when to call your installer.

WattMate is not affiliated with SAJ. This page summarises SAJ's own published documentation; your installer and SAJ are the authority on your system. WattMate doesn't repair systems or make site visits.

Battery codes

  • 1Master Relay Error
  • 2Master EEPROM Error
  • 3Master Temperature High Error
  • 4Master Temperature Low Error
  • 5Lost Communication MS
  • 6GFCI Device Error
  • 7DCI Device Error
  • 8Current Sensor Error
  • 9Master Phase1 Voltage High
  • 10Master Phase1 Voltage Low
  • 11Master Phase2 Voltage High
  • 12Master Phase2 Voltage Low
  • 13Master Phase3 Voltage High
  • 14Master Phase3 Voltage Low
  • 15Grid Voltage 10Min High
  • 16Off Grid Output Voltage Low
  • 17Off Grid Output Short Circuit
  • 18Master Grid Frequency High
  • 19Master Grid Frequency Low
  • 20BAT Input Mode Error
  • 21Phase1 DCV High
  • 22Phase2 DCV High
  • 23Phase3 DCV High
  • 24Master No Grid Error
  • 25DC Reverse Connect Error
  • 26Parallel machine CAN Com Error
  • 27GFCI Error
  • 28Phase1 DCI Error
  • 29Phase2 DCI Error
  • 30Phase3 DCI Error
  • 31ISO Error
  • 32Bus Voltage Balance Error
  • 33Master Bus Voltage High
  • 34Master Bus Voltage Low
  • 35Master Grid Phase Lost
  • 36Master PV Voltage High

Inverter codes

  • 1Master Relay Error
  • 01Relay Error Master
  • 1Dx7DHigh battery voltage
  • 1Dx7ELow battery voltage
  • 1Dx8AHigh DC voltage fault
  • 1Dx8DHigh battery voltage
  • 1Dx8ELow battery voltage
  • 1Dx9FBattery communication error

Find the SAJ manual for your model

When to call your installer or the warranty line

Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.

If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.

SAJ warranty phone
+61 1800 888 725
SAJ warranty email
support@saj-electric.com.au
SAJ service network
Open the manufacturer's service page
  1. Try the free fixes first

    Most faults are an isolator, a WiFi drop or a known error code. Start with the lookup and guides above.

  2. Then call the people who are responsible for it

    Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware.

    Find the manufacturer's warranty line
  3. If it's near the end of its life, see what replacing it would do

    A free energy audit report sizes a new system for your actual bills and shows what a replacement would do. Your first results need no details; your details only reach installers if you ask for the full report.

    Get your free energy audit report
1Dx88
Internal communication error
  • 1Dx89Internal DC power connection error
  • 1DxA0Battery error
  • 1DxA1Battery not selected
  • 1DxA2Operation conditions verification failed
  • 2Master EEPROM Error
  • 02Storer Error Master
  • 03High Temperature Master
  • 3Master Temperature High Error
  • 04Low Temperature Master
  • 4Master Temperature Low Error
  • 05Interior Communication Error Master
  • 5Lost Communication M<->S
  • 6GFCI Device Error
  • 06GFCI Devices Error Master
  • 07DCI Devices Error Master
  • 7DCI Device Error
  • 08Current Sensor Error Master
  • 8Current Sensor Error
  • 9Master Phase1 Voltage High
  • 09Grid Over Voltage Master
  • 10Master Phase1 Voltage Low
  • 13Master Phase3 Voltage High
  • 15High average voltage of 10 minutes Master
  • 18Over Frequency Master
  • 19Low Frequency Master
  • 24Grid Lost Error Master
  • 27GFCI Error Master
  • 28DCI Error Master
  • 31ISO Error
  • 33Over Bus Voltage Master
  • 34Under Bus Voltage Master
  • 35Overcurrent Master
  • 38Bus Hardware Overvoltage Master
  • 39PV1 Hardware Overcurrent Master
  • 40PV2 Hardware Overcurrent Master
  • 41Hardware Overcurrent Master
  • 44Null line voltage to earth fault Master
  • 45Fan Error Master
  • 49Loss of communication between Power Meter and Control Board Master
  • 50Interior Communication Error Slave
  • 51Voltage Consistency Error Slave
  • 54Frequency Consistency Error Slave
  • 57GFCI Consistency Error Slave
  • 61Overvoltage Slave
  • 62Under Voltage Slave
  • 67Over Frequency Slave
  • 68Under Frequency Slave
  • 73Grid Lost Error Slave
  • 76PV1 Overvoltage Slave
  • 77PV2 Overvoltage Slave
  • 81Loss of Communication between Display Panel and Control Board Master
  • 86DRM0 Error Master
  • 96Battery Discharge Voltage Low