SAJ error code 1
SAJ uses code 1 in more than one product range, and it doesn't always mean the same thing. Check which range your equipment belongs to below.
WattMate is not affiliated with SAJ. This page summarises SAJ's own published documentation; your installer and SAJ are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Chs2
- Meaning
- Master Relay Error
- Likely cause
- The live wire is grounded on the grid side or the grid voltage is too low or the inverter relay circuit is faulty.
- What the manual says to do
- The manual's steps for this code are for your installer.
- Manufacturer's severity
- Critical
SAJ's documentation says this one needs your installer.
Extracted from SAJ's published manual. Check it against the manual for your model. Open the source document
As documented for H2
- Meaning
- Master Relay Error
- Likely cause
- Relay failure or malfunction.
- What the manual says to do
- Contact installer for repair.
- Manufacturer's severity
- Critical
SAJ's documentation says this one needs your installer.
Extracted from SAJ's published manual. Check it against the manual for your model. Open the source document
As documented for Chs2
- Meaning
- Master Relay Error
- Likely cause
- Faulty relay or control circuit issue.
- What the manual says to do
- Contact installer for repair.
- Manufacturer's severity
- Critical
SAJ's documentation says this one needs your installer.
Extracted from SAJ's published manual. Check it against the manual for your model. Open the source document
As documented for Ek90 Hs5
- Meaning
- Master Relay Error
- Likely cause
- Relay malfunction or failure to engage/disengage properly
- What the manual says to do
- Contact installer for relay replacement or repair
- Manufacturer's severity
- Critical
SAJ's documentation says this one needs your installer.
Extracted from SAJ's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- SAJ warranty phone
- +61 1800 888 725
- SAJ warranty email
- support@saj-electric.com.au
- SAJ service network
- Open the manufacturer's service page