SAJ error code 18
SAJ uses code 18 in more than one product range, and it doesn't always mean the same thing. Check which range your equipment belongs to below.
WattMate is not affiliated with SAJ. This page summarises SAJ's own published documentation; your installer and SAJ are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for R5
- Meaning
- Over Frequency Master
- Likely cause
- Frequency exceeds operational limits
- What the manual says to do
- Check the setting of country and frequency. Contact support if normal.
- Manufacturer's severity
- Warning
SAJ's documentation says this one needs your installer.
Extracted from SAJ's published manual. Check it against the manual for your model. Open the source document
As documented for Chs2
- Meaning
- Master Grid Frequency High
- Likely cause
- Grid frequency higher than normal range.
- What the manual says to do
- Monitor grid frequency; contact installer for persistent issues.
- Manufacturer's severity
- Warning
Extracted from SAJ's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- SAJ warranty phone
- +61 1800 888 725
- SAJ warranty email
- support@saj-electric.com.au
- SAJ service network
- Open the manufacturer's service page