Privacy policy

We collect information you provide directly to us, such as when you create an account, request a quote, or contact us for support.

Personal information:

• Name, email address, and phone number
• Home address and property details
• Energy usage information and utility bills
• Payment and billing information

Automatically collected information:

• Device information and IP address
• Usage data and website interactions
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide and improve our services
• Connect you with qualified solar installers
• Generate accurate solar quotes and proposals
• Process payments and manage your account
• Send you important updates and communications
• Analyse usage patterns to enhance user experience
• Comply with legal obligations

We may share your information in the following circumstances:

With solar installers:

We share relevant information with installers in our network to provide you with accurate quotes and services. This includes contact information, property details, and energy requirements.

Service providers:

We work with third-party service providers who assist us in operating our platform, processing payments, and providing customer support.

Legal requirements:

We may disclose information when required by law or to protect our rights, property, or safety.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• SSL encryption for data transmission
• Secure data storage with access controls
• Regular security audits and updates
• Employee training on data protection

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at admin@wattmate.com.au.

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

Types of cookies we use:

• Essential: Required for basic website functionality
• Analytics: Help us understand how you use our site
• Marketing: Used to deliver relevant advertisements
• Preferences: Remember your settings and preferences

If you have any questions about this Privacy Policy, please contact us: