SAJ error code 5
SAJ uses code 5 in more than one product range, and it doesn't always mean the same thing. Check which range your equipment belongs to below.
WattMate is not affiliated with SAJ. This page summarises SAJ's own published documentation; your installer and SAJ are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Chs2
- Meaning
- Lost Communication M<->S
- Likely cause
- Internal communication of the inverter is lost.
- What the manual says to do
- After turning off AC/DC switch for 5 minutes, restart the inverter.
- Manufacturer's severity
- Warning
Extracted from SAJ's published manual. Check it against the manual for your model. Open the source document
As documented for H2
- Meaning
- Lost Communication M<->S
- Likely cause
- Communication failure between master and slave units.
- What the manual says to do
- Check connections and reboot systems; contact installer if unresolved.
- Manufacturer's severity
- Warning
SAJ's documentation says this one needs your installer.
Extracted from SAJ's published manual. Check it against the manual for your model. Open the source document
As documented for Chs2
- Meaning
- Lost Communication MS
- Likely cause
- Communication failure between master and slave.
- What the manual says to do
- Restart system; contact installer if persists.
- Manufacturer's severity
- Warning
Extracted from SAJ's published manual. Check it against the manual for your model. Open the source document
As documented for Ek90 Hs5
- Meaning
- Master Lost Communication M<->S
- Likely cause
- Communication failure between master and slave units
- What the manual says to do
- Check connections and restart the system; contact installer if issue persists
- Manufacturer's severity
- Warning
Extracted from SAJ's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- SAJ warranty phone
- +61 1800 888 725
- SAJ warranty email
- support@saj-electric.com.au
- SAJ service network
- Open the manufacturer's service page