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Error codes by brand

hinen error codes

98 codes documented in hinen's inverter and battery manuals. Pick yours to see what it means, what you can safely check, and when to call your installer.

WattMate is not affiliated with hinen. This page summarises hinen's own published documentation; your installer and hinen are the authority on your system. WattMate doesn't repair systems or make site visits.

Battery codes

  • AFE communication failureCommunication with the AFE is not functioning.
  • Battery low temperatureBattery temperature is extremely low.
  • Battery over temperatureBattery temperature is excessively high.
  • Battery over voltageThe battery voltage is higher than its maximum limit.
  • Battery voltagesampling wire brokenThe wire used for sampling battery voltage is damaged.
  • CAN bus failureFailure detected in CAN bus communication.
  • Current sensor failureThe current sensor has failed.
  • Dead batteryThe battery is non-functional.
  • EEPROM failureThe EEPROM has malfunctioned.
  • Error 108Temperature too high
  • Error 109Bus voltage abnormal
  • Error 110Communication fault
  • Error 113Over current protected by software
  • Error 114Over current protected by software
  • Error 116GFCI Module damage
  • Error 121Buck boost current abnormal
  • Error 123BUS balance current abnormal
  • Error 124DCAC soft abnormal
  • Error 125The inverter is not turned on
  • Error 206Leakage current too high
  • Error 207DCI too high
  • Error 208AC active power too high
  • Error 210Phase difference too big
  • Error 300EPS OP short fault
  • Error 304EPS port voltage abnormality
  • Error 401The DC input voltage is exceeding the maximum tolerable value
  • Error 402PV isolation low
  • Error 403The DC input current is exceeding the maximum tolerable value
  • Error 500BMS Communication fault
  • Error 502Battery voltage low
  • Error 503Battery Voltage High
  • Error 504Battery temperature out of specified range for charge or discharge
  • Error 505Battery terminals reversed
  • Error 506Battery terminal open (only for lithium battery)
  • Error 508Bat Relay Fault
  • Error 600Voltage sensor failure
  • Error 601Temperature sensor failure
  • Error 602Internal communication failure
  • Error 603Input overvoltage fault
  • Error 604Input reverse fault
  • Error 605Relay detection failure
  • Error 606Battery damage failure
  • Error 607Other faults
  • Error 608Battery cell low voltage protection
  • Error 609Battery cell hazardous voltage protection
  • Error 610Battery pack discharge low voltage protection
  • Error 611Battery pack charging hazardous voltage protection
  • Error 612Charging low temperature protection
  • Error 613Charging high temperature protection
  • Error 614Discharge low temperature protection
  • Error 615Discharge high temperature protection
  • Error 616Battery pack charging overcurrent protection
  • Error 617Battery pack discharge overcurrent protection
  • Error 618Battery module undervoltage protection
  • Error 619Battery module overvoltage protection
  • Error 620Battery cell secondary undervoltage protection
  • Extremely high battery voltage faultThe battery voltage is dangerously high.
  • I_WORK parallel signal faultFault in the I_WORK parallel signal.
  • Inverter communication failureThe inverter is unable to communicate properly with the battery.
  • IUIP parallel signal faultFault in the IUIP parallel signal.
  • Main circuit faultA fault has been detected in the main circuit.
  • MOS failureThe MOS component has failed.
  • MOS temperature is too highTemperature of the MOS transistor exceeds limits.
  • Overcurrent when chargingCurrent exceeding safe levels during charging.
  • Overcurrent when discharging 1Current exceeding safe levels during discharging (case 1).
  • Overcurrent when discharging 2Current exceeding safe levels during discharging (case 2).
  • Parallel address recognition failureThe system cannot recognize parallel addresses correctly.
  • Parallelization over timeIssues have been detected with the parallelization process over time.
  • Parallelization readiness failureThe system is unable to set up parallelization.
  • PCB over temperatureTemperature of the PCB exceeds safe levels.
  • Pre-charge over timeThe pre-charge process has taken too long.
  • Pre-charge resistor over temperaturePre-charge resistor is too hot.
  • RS bus failureFailure detected in RS bus communication.
  • Short circuit protection fuse circuit faultThe fuse circuit protecting against short circuits has failed.
  • Short when chargingShort circuit detected during charging.
  • Short when dischargingShort circuit detected during discharging.
  • Single unit pressure difference is too largeThe pressure difference between battery units is too significant.
  • Unit under voltageThe battery voltage is lower than its minimum limit.
  • Voltage sensor failureThe voltage sensor is not working properly.
  • VTOP over voltageVoltage at the top of the battery exceeds levels.
  • VTOP under voltageVoltage at the top of the battery is below acceptable levels.

Inverter codes

  • 108NTC Temperature too high
  • 109Bus voltage abnormal
  • 110Communication fault
  • 200No AC Connection
  • 201AC V Outrange
  • 202AC F Outrange
  • 205CT LN Reversed
  • 300EPS OP Short Fault
  • 302

Find the hinen manual for your model

When to call your installer or the warranty line

Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.

If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.

hinen warranty phone
+61272581272
hinen warranty email
service@hinen.com.au
hinen service network
Open the manufacturer's service page

  1. Try the free fixes first

    Most faults are an isolator, a WiFi drop or a known error code. Start with the lookup and guides above.

  2. Then call the people who are responsible for it

    Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware.

    Find the manufacturer's warranty line

  3. If it's near the end of its life, see what replacing it would do

    A free energy audit report sizes a new system for your actual bills and shows what a replacement would do. Your first results need no details; your details only reach installers if you ask for the full report.

    Get your free energy audit report
Off-grid output voltage is too low
  • 303Off-grid output voltage is too High
  • 401The DC input voltage is exceeding the maximum tolerable value
  • 500BMS Communication fault
  • 502Battery voltage low
  • 503Battery Voltage High
  • 504Battery temperature out of specified range for charge or discharge
  • 505Battery terminals reversed
  • 506Battery terminal open (only for lithium battery)
  • Error 108NTC Temperature too high
  • Error 109Bus voltage abnormal
  • Error 110Communication fault
  • Error 113Over current protected by software
  • Error 114Over current protected by software
  • Error 116GFCI Module damage
  • Error 121Buck boost current abnormal
  • Error 123BUS balance current abnormal
  • Error 124DCAC soft abnormal
  • Error 125The inverter is not turned on
  • Error 206Leakage current too high
  • Error 207DCI too high
  • Error 208AC active Power too high
  • Error 210Phase difference too big
  • Error 300EPS OP Short Fault
  • Error 304EPS port voltage abnormality
  • Error 401The DC input voltage is exceeding the maximum tolerable value
  • Error 402PV Isolation Low
  • Error 403The DC input current is exceeding the maximum tolerable value
  • Error 500BMS Communication fault
  • Error 502Battery voltage low
  • Error 503Battery Voltage High
  • Error 504Battery temperature out of specified range for charge or discharge
  • Error 505Battery terminals reversed
  • Error 506Battery terminal open (only for lithium battery)
  • Error 508Bat Relay Fault