hinen error code Error 502
hinen uses code Error 502 in more than one product range, and it doesn't always mean the same thing. Check which range your equipment belongs to below.
WattMate is not affiliated with hinen. This page summarises hinen's own published documentation; your installer and hinen are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for H12000
- Meaning
- Battery voltage low
- Likely cause
- Battery not holding charge or faulty.
- What the manual says to do
- Check battery voltage and connections. If error persists, contact manufacturer.
- Manufacturer's severity
- Critical
hinen's documentation says this one needs your installer.
Extracted from hinen's published manual. Check it against the manual for your model. Open the source document
As documented for Na
- Meaning
- Battery voltage low
- Likely cause
- Battery discharging excessively
- What the manual says to do
- Check battery voltage.
- Manufacturer's severity
- Warning
hinen's documentation says this one needs your installer.
Extracted from hinen's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- hinen warranty phone
- +61272581272
- hinen warranty email
- service@hinen.com.au
- hinen service network
- Open the manufacturer's service page