hinen manuals

Manuals for hinen inverters and batteries, grouped by product range. Match the model on your equipment's label before you follow one.

WattMate is not affiliated with hinen. This page summarises hinen's own published documentation; your installer and hinen are the authority on your system. WattMate doesn't repair systems or make site visits.

Inverters

Owner manual: A Series, A series
Hosted on info-support.sungrowpower.com. Covers A10000S (AS4777-2 2020), A10000S-E (AS4777-2 2020), A10000T (AS4777-2 2020), A10000T-E (AS4777-2 2020), A15000T (AS4777-2 2020), A15000T-E (AS4777-2 2020) and 18 more.
Owner manual: H12000
Hosted on one-inverter.com. Covers H10000H-EU (AS4777-2 2020), H12000H-EU (AS4777-2 2020), H8000H-EU (AS4777-2 2020).
Owner manual: H3000-EU - H6000-EU
Hosted on device.report. Covers H3000-EU (AS4777-2 2020), H3600-EU (AS4777-2 2020), H4000-EU (AS4777-2 2020), H4600-EU (AS4777-2 2020), H5000-EU (AS4777-2 2020), H6000-EU (AS4777-2 2020).
Installation manual: A Series, A series
Hosted on ressupply.com. Covers A10000S (AS4777-2 2020), A10000S-E (AS4777-2 2020), A10000T (AS4777-2 2020), A10000T-E (AS4777-2 2020), A15000T (AS4777-2 2020), A15000T-E (AS4777-2 2020) and 18 more.
Installation manual: H12000
Hosted on webfile.hyxipower.com. Covers H10000H-EU (AS4777-2 2020), H12000H-EU (AS4777-2 2020), H8000H-EU (AS4777-2 2020).
Installation manual: H3000-EU - H6000-EU
Hosted on solarproof.com.au. Covers H3000-EU (AS4777-2 2020), H3600-EU (AS4777-2 2020), H4000-EU (AS4777-2 2020), H4600-EU (AS4777-2 2020), H5000-EU (AS4777-2 2020), H6000-EU (AS4777-2 2020).

Batteries

Owner manual: 17.9kWh
Hosted on solarbatteryperth.com.au. Covers B8900M-HB, B8900M-HBW.
Owner manual: 26.956kWh
Hosted on manuals.plus. Covers B8900M-HC, B8900M-HCW.
Owner manual: 8.9kWh
Hosted on hinen.com. Covers B8900M-HA, B8900M-HAW.
Owner manual: Rechargeable Li-ion Battery Pack, NA

Look up a hinen error code

When to call your installer or the warranty line

Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.

If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.

hinen warranty phone: +61272581272
hinen warranty email: service@hinen.com.au
hinen service network: Open the manufacturer's service page