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Error codes by brand

Growatt error codes

90 codes documented in Growatt's inverter and battery manuals. Pick yours to see what it means, what you can safely check, and when to call your installer.

WattMate is not affiliated with Growatt. This page summarises Growatt's own published documentation; your installer and Growatt are the authority on your system. WattMate doesn't repair systems or make site visits.

Battery codes

  • ALMAlarm indicator is on indicating a fault or protection status.
  • ALM FlickersInterior CAN Communication failure
  • ALM Light FlickersIndicates one of several potential issues including communication loss or discharge under voltage protection.
  • ALM Light OnDischarge short circuit
  • BM_COMM_FAILCommunication with Battery Module failed
  • BUSShort-circuit
  • BUS_SHORTPower cable short-circuited
  • Charge over voltage protectionVoltage exceeds threshold for charging
  • CHARGE_OVCharge over-voltage protection
  • CHARGE_OVERVOLTCharge over-voltage protection
  • CHARGE_UNDERVOLTDischarge under-voltage protection
  • Chip fault protectionCommunication loss between two MCUs
  • CHIP_FAULTChip fault protection
  • COM_FAIL_OKCommunication with BM failed
  • Current Sampling FaultCurrent sampling malfunction in the BMS
  • CURRENT_FAULTCurrent sampling fault
  • CURRENT_SAMP_FAULTCurrent sampling fault
  • Discharge under voltage protectionSingle cell voltage is below the threshold for under-voltage protection
  • DISCHARGE_UVDischarge under-voltage protection
  • EEPROM_FAULTEEPROM fault protection
  • External CAN Communication failureCommunication loss between PCS and PACK
  • High temperature protectionThe temperature exceeds the BMS protection value
  • HIGH_TEMPHigh temperature protection
  • Low TempLow temperature protection activated
  • Low temperature protectionThe temperature is below the protection value
  • Main circuit faultBMS main power circuit failure
  • MAIN_CIRC_FAULTMain circuit fault
  • Parallel connection failureIndicates failure in communicating with parallel connected batteries.
  • Power cable connection failurePower cable disconnected
  • POWER_CONN_FAILPower cable connection failure
  • Precharge overtimeTriggered when precharge time exceeds limit
  • Precharge short circuitTriggered when the precharge current is short-circuited
  • Type inconsistency of PACKDifferent types of batteries detected
  • VOLT_ANOMVoltage sampling anomaly protection
  • VOLT_SAMP_ANOMALYVoltage sampling anomaly protection
  • Voltage AnomalyVoltage sampling fault in the battery management system
  • Voltage sampling anomaly protectionBMS Voltage sampling failure

Inverter codes

  • 01Inverter Fan is not working
  • 02Inverter Over temperature
  • 03Battery voltage is too high
  • 04Battery voltage is too low
  • 05Output short circuited
  • 06Output voltage is abnormal. Output voltage is too high.
  • 07Overload time out
  • 20BMS communication error

Find the Growatt manual for your model

When to call your installer or the warranty line

Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.

If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.

Growatt warranty phone
1800476928
Growatt warranty email
australia@growatt.com
Growatt service network
Open the manufacturer's service page
  1. Try the free fixes first

    Most faults are an isolator, a WiFi drop or a known error code. Start with the lookup and guides above.

  2. Then call the people who are responsible for it

    Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware.

    Find the manufacturer's warranty line
  3. If it's near the end of its life, see what replacing it would do

    A free energy audit report sizes a new system for your actual bills and shows what a replacement would do. Your first results need no details; your details only reach installers if you ask for the full report.

    Get your free energy audit report
51
Over current or surge
  • 200AFCI Tripped
  • 201Residual I High
  • 202PV Voltage High
  • 203PV Isolation Low
  • 300AC V Outrange
  • 302No AC Connection
  • 303Inverter L N reversed or ground fault
  • 304AC F Outrange
  • 401SP-CT/Meter Communication fault
  • 407Auto Test Failed
  • 408Temperature over range
  • 425AFCI Self-Test Failed
  • 506Battery temperature out of specified range for charge or discharge
  • AC F OutrangeGrid frequency fault
  • AC V OutrangeGrid voltage fault
  • Error 200DC Arc Fault
  • Error 201Leakage current is too high
  • Error 202The DC input voltage is exceeding the maximum tolerable value.
  • Error 203PV insulation resistance low
  • Error 204PV terminals reversed
  • Error 300AC V Outrange
  • Error 301AC terminals reversed
  • Error 302No AC Connection
  • Error 303NE abnormal
  • Error 304AC F Outrange
  • Error 400DCI bias abnormal
  • Error 401DC Voltage High Fault
  • Error 402Output DC current too high.
  • Error 403Output current unbalanced
  • Error 404Bus sample fault
  • Error 410Communication board and control panel sampling battery voltage is inconsistent.
  • Error 500BMS Communication fault
  • Error 503Battery voltage high
  • F26Grid Type Fault
  • F33PV Current Over
  • F39PV BOOST Self Check Fault
  • F40PV Voltage Over
  • High VoltageHigh DC component in the output power
  • No AC ConnectionNo Utility
  • W68Grid Relay Warning
  • W71Gen Overload warning
  • W81PV Energy Low Warning
  • W83PV Volt Over Warning
  • W89PV Over Load