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SolarEdge error codes

SolarEdge battery error code Cell under voltage

WattMate is not affiliated with SolarEdge. This page summarises SolarEdge's own published documentation; your installer and SolarEdge are the authority on your system. WattMate doesn't repair systems or make site visits.

What it means

Meaning
One or more cells in the battery are under voltage.
Likely cause
Cells may be failing or deeply discharged.
What the manual says to do
Charge the battery and monitor.
Manufacturer's severity
Warning

Extracted from SolarEdge's published manual. Check it against the manual for your model. Open the source document

When to call your installer or the warranty line

Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.

If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.

SolarEdge warranty phone
+61 1800 465 567
SolarEdge warranty email
support@solaredge.net.au
SolarEdge service network
Open the manufacturer's service page
All SolarEdge error codesTroubleshooting help for your system
  1. Try the free fixes first

    Most faults are an isolator, a WiFi drop or a known error code. Start with the lookup and guides above.

  2. Then call the people who are responsible for it

    Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware.

    Find the manufacturer's warranty line
  3. If it's near the end of its life, see what replacing it would do

    A free energy audit report sizes a new system for your actual bills and shows what a replacement would do. Your first results need no details; your details only reach installers if you ask for the full report.

    Get your free energy audit report