Myenergi error code 57
Myenergi uses code 57 in more than one product range, and it doesn't always mean the same thing. Check which range your equipment belongs to below.
WattMate is not affiliated with Myenergi. This page summarises Myenergi's own published documentation; your installer and Myenergi are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Libbi
- Meaning
- Harvi Lost Comms
- Likely cause
- Harvi has not been heard from for 24 hours or more.
- What the manual says to do
- Ensure Harvi device is on and check communications.
- Manufacturer's severity
- Warning
Extracted from Myenergi's published manual. Check it against the manual for your model. Open the source document
As documented for Libbi
- Meaning
- Harvi Lost Comms
- Likely cause
- Harvi has not been heard from for over 24 hours.
- What the manual says to do
- Check if Harvi is powered on and re-pair devices if necessary.
- Manufacturer's severity
- Warning
Extracted from Myenergi's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
We don't have a warranty line on file for Myenergi yet. See the manufacturer contacts we do hold, or ask your installer.