Skip to main content
WattMate
WattMate
Check my quote
Get quotes
Get quotes

Understand my power

Energy assessmentEnergy calculatorsLearning hub

Work out what to get

Product indexFind my batteryCompare products

Get a fair deal

Plan my installFind installers

Help with my system

Help centreContact supportEmergencyFAQ

Check my quote

Quote checker
0459 742 134admin@wattmate.com.au
  • Independent
  • Transparent flat fees
  • You choose when to share your details
  • WA-only
  • Installers in the WattMate network
WattMateWattMate

Western Australia's solar and battery platform. Free and independent.

Fighting dodgy deals and bill shock, one rooftop at a time.

0459 742 134
admin@wattmate.com.au

Solar journey

  • Get quotes
  • Check my quote
  • Energy assessment
  • Product index
  • Find installers

Learn

  • Learning hub
  • Blog
  • All tools
  • FAQ

Help

  • Help centre
  • Contact
  • Emergency

Company

  • About
  • Compliance
  • Partner with us
  • Pricing

Legal

  • Privacy policy
  • Terms of service
  • Disclosure
  • Cookie policy
© 2026 WattMate Pty Ltd · ABN 27 687 682 220
Supporting members of the Clean Energy Council

Existing system help

TNK manuals

Manuals for TNK inverters and batteries, grouped by product range. Match the model on your equipment's label before you follow one.

WattMate is not affiliated with TNK. This page summarises TNK's own published documentation; your installer and TNK are the authority on your system. WattMate doesn't repair systems or make site visits.

Batteries

  • Owner manual: CGS

    Hosted on midnitesolar.com. Covers CGS E10.2L, CGS E15.3L, CGS E20.4L, CGS E5.1L.

  • Owner manual: TNK

    Hosted on kaas.hpcloud.hp.com. Covers TNK-10000-LV-A1.

  • Installation manual: CGS, TNK

    Hosted on sol-ark.com. Covers CGS E10.2L, CGS E15.3L, CGS E20.4L, CGS E5.1L, TNK-10000-LV-A1.

Look up a TNK error code

When to call your installer or the warranty line

Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.

If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.

TNK warranty phone
+61 3 9239 8088
TNK service network
Open the manufacturer's service page