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Existing system help

Sungrow manuals

Manuals for Sungrow inverters and batteries, grouped by product range. Match the model on your equipment's label before you follow one.

WattMate is not affiliated with Sungrow. This page summarises Sungrow's own published documentation; your installer and Sungrow are the authority on your system. WattMate doesn't repair systems or make site visits.

Inverters

  • Owner manual: CX

    Hosted on info-support.sungrowpower.com. Covers SG100CX-P2 (AS4777-2 2020), SG110CX (AS4777-2 2020), SG110CX-P2 (AS4777-2 2020), SG30CX-P2 (AS4777-2 2020), SG50CX-P2 (AS4777-2 2020), SH100CX (AS4777-2 2020) and 1 more.

  • Installation manual: Commercial

    Hosted on file-support.sungrowpower.com.

  • Installation manual: CX

    Hosted on tr.sungrowpower.com. Covers SG100CX-P2 (AS4777-2 2020), SG110CX (AS4777-2 2020), SG110CX-P2 (AS4777-2 2020), SG30CX-P2 (AS4777-2 2020), SG50CX-P2 (AS4777-2 2020), SH100CX (AS4777-2 2020) and 1 more.

  • Installation manual: Residential

    Hosted on info-support.sungrowpower.com.

  • Installation manual: Residential Hybrid

    Hosted on aus.sungrowpower.com.

  • Installation manual: RT

    Hosted on service.sungrowpower.com.au.

Batteries

  • Owner manual: SBH

    Hosted on info-support.sungrowpower.com. Covers SBH100, SBH150, SBH200, SBH250, SBH300, SBH350 and 1 more.

  • Owner manual: SBR

    Hosted on info-support.sungrowpower.com. Covers SBR064, SBR096, SBR128, SBR160, SBR192, SBR224 and 1 more.

  • Owner manual: ST050-250CF

    Hosted on shop.krannich-solar.com. Covers ST050CF, ST100CF, ST150CF, ST200CF, ST250CF.

  • Installation manual: SBH

Look up a Sungrow error code

When to call your installer or the warranty line

Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.

If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.

Sungrow warranty phone
1800 786 476
Sungrow warranty email
service@sungrowpower.com.au
Sungrow service network
Open the manufacturer's service page

Hosted on info-support.sungrowpower.com. Covers SBH100, SBH150, SBH200, SBH250, SBH300, SBH350 and 1 more.

  • Installation manual: SBR

    Hosted on info-support.sungrowpower.com. Covers SBR064, SBR096, SBR128, SBR160, SBR192, SBR224 and 1 more.

  • Installation manual: ST050-250CF

    Hosted on shop.krannich-solar.com. Covers ST050CF, ST100CF, ST150CF, ST200CF, ST250CF.