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Existing system help

Star Charge manuals

Manuals for Star Charge inverters and batteries, grouped by product range. Match the model on your equipment's label before you follow one.

WattMate is not affiliated with Star Charge. This page summarises Star Charge's own published documentation; your installer and Star Charge are the authority on your system. WattMate doesn't repair systems or make site visits.

Inverters

  • Installation manual: Metis 100-E

    Hosted on canadiansolar.com.

  • Installation manual: Vesta Series

    Hosted on static.csisolar.com.

Batteries

  • Owner manual: vBox

    Hosted on astsbc.org. Covers vBox-10, vBox-14, vBox-17, vBox-20, vBox-7.

  • Installation manual: vBox

    Hosted on astsbc.org. Covers vBox-10, vBox-14, vBox-17, vBox-20, vBox-7.

Look up a Star Charge error code

When to call your installer or the warranty line

Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.

If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.

We don't have a warranty line on file for Star Charge yet. See the manufacturer contacts we do hold, or ask your installer.