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Existing system help

Redback Technologies manuals

Manuals for Redback Technologies inverters and batteries, grouped by product range. Match the model on your equipment's label before you follow one.

WattMate is not affiliated with Redback Technologies. This page summarises Redback Technologies's own published documentation; your installer and Redback Technologies are the authority on your system. WattMate doesn't repair systems or make site visits.

Inverters

  • Owner manual: 3-Phase HV

    Hosted on assets.solarbrain.com.au. Covers RED-H3-T10HV (AS4777-2 2020), RED-H3-T15HV (AS4777-2 2020), RED-H3-T20HV (AS4777-2 2020), RED-H3-T25HV (AS4777-2 2020), RED-H3-T30HV (AS4777-2 2020).

  • Owner manual: RED-C1

    Hosted on hitachi-iesa.com. Covers RED-C1-T100AC (AS4777-2 2020), RED-C1-T125AC (AS4777-2 2020).

  • Owner manual: RED-H3

    Hosted on voltronicpower.com. Covers RED-H3-S05HV (AS4777-2 2020), RED-H3-S06HV (AS4777-2 2020), RED-H3-S08HV (AS4777-2 2020), RED-H3-S10HV (AS4777-2 2020).

  • Owner manual: SH

    Hosted on 5618470.fs1.hubspotusercontent-na1.net. Covers SH5000-G3 (AS4777-2 2020), SH5000-G3V2 (AS4777-2 2020), SH6000-G3 (AS4777-2 2020), SH6000-G3V2 (AS4777-2 2020).

  • Owner manual: SI

    Hosted on inhegroup.com. Covers SI10000 (AS4777-2 2020), SI5000 (AS4777-2 2020), SI6000 (AS4777-2 2020), SI8000 (AS4777-2 2020).

  • Installation manual: 3-Phase HV

    Hosted on alphatest.blob.core.windows.net. Covers RED-H3-T10HV (AS4777-2 2020), RED-H3-T15HV (AS4777-2 2020), RED-H3-T20HV (AS4777-2 2020), RED-H3-T25HV (AS4777-2 2020), RED-H3-T30HV (AS4777-2 2020).

  • Installation manual: RED-C1

    Hosted on hitachi-iesa.com. Covers RED-C1-T100AC (AS4777-2 2020), RED-C1-T125AC (AS4777-2 2020).

  • Installation manual: RED-H3

    Hosted on support.delta-es.com.au. Covers RED-H3-S05HV (AS4777-2 2020), RED-H3-S06HV (AS4777-2 2020), RED-H3-S08HV (AS4777-2 2020), RED-H3-S10HV (AS4777-2 2020).

  • Installation manual: SH

    Hosted on 5618470.fs1.hubspotusercontent-na1.net. Covers SH5000-G3 (AS4777-2 2020), SH5000-G3V2 (AS4777-2 2020), SH6000-G3 (AS4777-2 2020), SH6000-G3V2 (AS4777-2 2020).

  • Installation manual: SI

    Hosted on knowledge-center.solaredge.com. Covers SI10000 (AS4777-2 2020), SI5000 (AS4777-2 2020), SI6000 (AS4777-2 2020), SI8000 (AS4777-2 2020).

Batteries

  • Owner manual: RED-P1

    Hosted on digital.redbacktech.com. Covers RED-P1-BE14HV, RED-P1-BE21HV, RED-P1-BE28HV, RED-P1-BE35HV.

  • Owner manual: RED-R1, RED-R2

    Hosted on static1.squarespace.com. Covers RED-R1-5000LV, RED-R2-16KLV.

  • Installation manual: RED-P1, RED-R1, RED-R2

    Hosted on digital.redbacktech.com. Covers RED-P1-BE14HV, RED-P1-BE21HV, RED-P1-BE28HV, RED-P1-BE35HV, RED-R1-5000LV, RED-R2-16KLV.

Look up a Redback Technologies error code

When to call your installer or the warranty line

Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.

If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.

Redback Technologies warranty phone
1300 240 182
Redback Technologies warranty email
support@redbacktech.com