Alpha ESS manuals

Manuals for Alpha ESS inverters and batteries, grouped by product range. Match the model on your equipment's label before you follow one.

WattMate is not affiliated with Alpha ESS. This page summarises Alpha ESS's own published documentation; your installer and Alpha ESS are the authority on your system. WattMate doesn't repair systems or make site visits.

Inverters

Owner manual: SMILE
Hosted on alphaess.it. Covers SMILE-T10-HV-INV (AS4777-2 2020).
Owner manual: SMILE B5 series, SMILE-B5 Series, SMILE-M5, SMILE-S5, SMILE Series, Storion-SMILE-B3, Stax, SMILE B5, SMILE-B5, SMILE-BAT-13.3P, SMILE-BAT, SMILE, SMILE-M, SMILE-M-BAT
Hosted on alphaess.com. Covers SMILE-B5 (AS4777-2 2020), SMILE-B5 II (AS4777-2 2020), SMILE-B5 III (AS4777-2 2020), SMILE-B5 IV (AS4777-2 2020), SMILE-B5 V (AS4777-2 2020), SMILE-B5 VI (AS4777-2 2020) and 60 more.
Owner manual: SMILE-G3, SMILE-G3-BAT
Hosted on alphaess.it. Covers SMILE-G3-B5-INV (AS4777-2 2020), SMILE-G3-S3.6-INV (AS4777-2 2020), SMILE-G3-S5-INV (AS4777-2 2020), SMILE-G3-T10-INV (AS4777-2 2020), SMILE-G3-T15-INV (AS4777-2 2020), SMILE-G3-T20-INV (AS4777-2 2020) and 13 more.
Owner manual: SMILE-M8/9/10-S
Hosted on whysolar.com.au. Covers SMILE-M10-S-INV (AS4777-2 2020), SMILE-M8-S-INV (AS4777-2 2020), SMILE-M9-S-INV (AS4777-2 2020).
Owner manual: Stax
Hosted on techsupport-alphaess.com. Covers M30-INV-AU (AS4777-2 2020), M50-INV-AU (AS4777-2 2020).
Installation manual: SMILE
Hosted on alphaess.it. Covers SMILE-T10-HV-INV (AS4777-2 2020).
Installation manual: SMILE-B3-PLUS
Hosted on pluginsolar.co.uk.
Installation manual: SMILE-G3
Hosted on alphaess.it. Covers SMILE-G3-B5-INV (AS4777-2 2020), SMILE-G3-S3.6-INV (AS4777-2 2020), SMILE-G3-S5-INV (AS4777-2 2020), SMILE-G3-T10-INV (AS4777-2 2020), SMILE-G3-T15-INV (AS4777-2 2020), SMILE-G3-T20-INV (AS4777-2 2020) and 1 more.
Installation manual: Stax, SMILE B5 series, SMILE-B5 Series, SMILE-M5, SMILE-S5, SMILE Series, Storion-SMILE-B3, SMILE B5, SMILE-B5, SMILE-BAT-13.3P, SMILE-BAT, SMILE, SMILE-M, SMILE-M-BAT
Hosted on alphaess.com. Covers M30-INV-AU (AS4777-2 2020), M50-INV-AU (AS4777-2 2020), SMILE-B5 (AS4777-2 2020), SMILE-B5 II (AS4777-2 2020), SMILE-B5 III (AS4777-2 2020), SMILE-B5 IV (AS4777-2 2020) and 47 more.

Batteries

Installation manual: SMILE Series
Hosted on alphaess.com. Covers SMILE-BAT-10.1P.
Installation manual: SMILE-B3-PLUS
Hosted on alphaess.it. Covers SMILE-B3-PLUS (AS4777-2 2020), SMILE-B3-PLUS II (AS4777-2 2020), SMILE-B3-PLUS III (AS4777-2 2020), SMILE-B3-PLUS IV (AS4777-2 2020), SMILE-B3-PLUS V (AS4777-2 2020), SMILE-B3-PLUS VI (AS4777-2 2020).
Installation manual: SMILE-G3, SMILE-G3-BAT
Hosted on alphaess.it. Covers SMILE-G3-BAT-10.1P, SMILE-G3-BAT-10.1P II, SMILE-G3-BAT-10.1P III, SMILE-G3-BAT-10.1P IV, SMILE-G3-BAT-10.1P V, SMILE-G3-BAT-10.1P VI and 6 more.

Look up a Alpha ESS error code

When to call your installer or the warranty line

Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.

If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.

Alpha ESS warranty phone: +61290007676
Alpha ESS warranty email: techsupport@alphaess.au
Alpha ESS service network: Open the manufacturer's service page