Sunsynk inverter error code F13
Sunsynk uses code F13 in more than one product range, and it doesn't always mean the same thing. Check which range your inverter belongs to below.
WattMate is not affiliated with Sunsynk. This page summarises Sunsynk's own published documentation; your installer and Sunsynk are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Hybrid Inverter
- Meaning
- Working Mode Change
- Likely cause
- Inverter work mode changed
- What the manual says to do
- Reset the inverter, seek help from Sunsynk.
- Manufacturer's severity
- Warning
Extracted from Sunsynk's published manual. Check it against the manual for your model. Open the source document
As documented for Three Phase Hybrid Inverter
- Meaning
- Working Mode Change
- Likely cause
- Grid type and frequency changed.
- What the manual says to do
- Generally, it will disappear automatically.
- Manufacturer's severity
- Warning
Extracted from Sunsynk's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- Sunsynk warranty phone
- +61 7 3155 5555
- Sunsynk warranty email
- sunsynk.au@sunsynk.com
- Sunsynk service network
- Open the manufacturer's service page