Sungrow battery error code 741
Sungrow uses code 741 in more than one product range, and it doesn't always mean the same thing. Check which range your battery belongs to below.
WattMate is not affiliated with Sungrow. This page summarises Sungrow's own published documentation; your installer and Sungrow are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Sbh
- Meaning
- Update required
- Likely cause
- Upgrade the hybrid inverter software.
- What the manual says to do
- Contact installer for software upgrade.
- Manufacturer's severity
- Warning
Sungrow's documentation says this one needs your installer.
Extracted from Sungrow's published manual. Check it against the manual for your model. Open the source document
As documented for Sbr
- Meaning
- System configuration issue
- Likely cause
- Incorrect configuration for battery and inverter pairing.
- What the manual says to do
- Contact installer for configuration check and correction. Switch off if SOC drops below 3%.
- Manufacturer's severity
- Warning
Sungrow's documentation says this one needs your installer.
Extracted from Sungrow's published manual. Check it against the manual for your model. Open the source document
As documented for St050 250cf
- Meaning
- Upgrade required for inverter/software
- Likely cause
- Software version mismatch
- What the manual says to do
- Upgrade inverter and battery software; switch off if SOC is below 3%
- Manufacturer's severity
- Warning
Sungrow's documentation says this one needs your installer.
Extracted from Sungrow's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- Sungrow warranty phone
- 1800 786 476
- Sungrow warranty email
- service@sungrowpower.com.au
- Sungrow service network
- Open the manufacturer's service page