Sungrow battery error code 715
Sungrow uses code 715 in more than one product range, and it doesn't always mean the same thing. Check which range your battery belongs to below.
WattMate is not affiliated with Sungrow. This page summarises Sungrow's own published documentation; your installer and Sungrow are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for St050 250cf
- Meaning
- Battery fault detected
- Likely cause
- Check system connections and inverter
- What the manual says to do
- Switch off the battery if the fault persists; contact installer if problem continues or SOC is below 3%
- Manufacturer's severity
- Critical
Sungrow's documentation says this one needs your installer.
Extracted from Sungrow's published manual. Check it against the manual for your model. Open the source document
As documented for Sbh
- Meaning
- Battery fault
- Likely cause
- Generally, the fault will disappear by itself within 20 min.
- What the manual says to do
- Switch off the battery system if the fault persists and check the inverter.
- Manufacturer's severity
- Warning
Sungrow's documentation says this one needs your installer.
Extracted from Sungrow's published manual. Check it against the manual for your model. Open the source document
As documented for Sbr
- Meaning
- Battery fault
- Likely cause
- Fault will disappear by itself within 20 min. If it persists, battery system needs to be checked.
- What the manual says to do
- Switch off the battery system if the SOC drops below 3% and contact the installer if the issue persists.
- Manufacturer's severity
- Warning
Sungrow's documentation says this one needs your installer.
Extracted from Sungrow's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- Sungrow warranty phone
- 1800 786 476
- Sungrow warranty email
- service@sungrowpower.com.au
- Sungrow service network
- Open the manufacturer's service page