Sungrow battery error code 714
Sungrow uses code 714 in more than one product range, and it doesn't always mean the same thing. Check which range your battery belongs to below.
WattMate is not affiliated with Sungrow. This page summarises Sungrow's own published documentation; your installer and Sungrow are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for St050 250cf
- Meaning
- Communication issue with inverter
- Likely cause
- Check communication cable connection
- What the manual says to do
- Reconnect cable; switch off if SOC is below 3%
- Manufacturer's severity
- Critical
Sungrow's documentation says this one needs your installer.
Extracted from Sungrow's published manual. Check it against the manual for your model. Open the source document
As documented for Sbh
- Meaning
- Communication failure
- Likely cause
- Check whether the communication cable is incorrectly or loosely connected.
- What the manual says to do
- If the problem is not resolved, replace the cable.
- Manufacturer's severity
- Warning
Sungrow's documentation says this one needs your installer.
Extracted from Sungrow's published manual. Check it against the manual for your model. Open the source document
As documented for Sbr
- Meaning
- Communication issue
- Likely cause
- Check communication cable connections between battery and inverter. Loose connections can cause faults.
- What the manual says to do
- Restart the system after checking connections and switch off if SOC drops below 3%.
- Manufacturer's severity
- Warning
Sungrow's documentation says this one needs your installer.
Extracted from Sungrow's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- Sungrow warranty phone
- 1800 786 476
- Sungrow warranty email
- service@sungrowpower.com.au
- Sungrow service network
- Open the manufacturer's service page