Sungrow inverter error code 3
Sungrow uses code 3 in more than one product range, and it doesn't always mean the same thing. Check which range your inverter belongs to below.
WattMate is not affiliated with Sungrow. This page summarises Sungrow's own published documentation; your installer and Sungrow are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Residential
- Meaning
- Grid Overvoltage
- Likely cause
- Local grid voltage high
- What the manual says to do
- The manual's steps for this code are for your installer.
- Manufacturer's severity
- Critical
Sungrow's documentation says this one needs your installer.
Extracted from Sungrow's published manual. Check it against the manual for your model. Open the source document
As documented for Cx
- Meaning
- Grid Overvoltage
- Likely cause
- Grid voltage exceeded set value.
- What the manual says to do
- Check actual grid voltage and contact local electric power company if value is too high.
- Manufacturer's severity
- Warning
Sungrow's documentation says this one needs your installer.
Extracted from Sungrow's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- Sungrow warranty phone
- 1800 786 476
- Sungrow warranty email
- service@sungrowpower.com.au
- Sungrow service network
- Open the manufacturer's service page