Solis Storage battery error code CHG OTP
WattMate is not affiliated with Solis Storage. This page summarises Solis Storage's own published documentation; your installer and Solis Storage are the authority on your system. WattMate doesn't repair systems or make site visits.
What it means
- Meaning
- Charging Overtemperature Protection
- Likely cause
- 1. The installation location of the energy storage power control module is not well ventilated. 2. The ambient temperature is too high. 3. The energy storage battery equipment is faulty.
- What the manual says to do
- 1. Check whether the installation location is well ventilated. 2. If ventilation is inadequate or the ambient temperature is too high, improve the installation environment. 3. Check whether the NTC is damaged and its position is appropriate. 4. If the protection remains active after confirming normal ventilation and ambient temperature, contact your dealer or customer service center.
- Manufacturer's severity
- Warning
Extracted from Solis Storage's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
We don't have a warranty line on file for Solis Storage yet. See the manufacturer contacts we do hold, or ask your installer.