Sofar inverter error code ID12
Sofar uses code ID12 in more than one product range, and it doesn't always mean the same thing. Check which range your inverter belongs to below.
WattMate is not affiliated with Sofar. This page summarises Sofar's own published documentation; your installer and Sofar are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Sofar 3 3k 12ktlx G3
- Meaning
- Inverter overvoltage
- Likely cause
- Internal fault within the inverter.
- What the manual says to do
- Contact technical support immediately.
- Manufacturer's severity
- Critical
Sofar's documentation says this one needs your installer.
Extracted from Sofar's published manual. Check it against the manual for your model. Open the source document
As documented for Tlx G3
- Meaning
- Inverter overvoltage
- Likely cause
- The inverter has encountered overvoltage issues
- What the manual says to do
- Turn OFF the DC switch, wait for 5 minutes, then turn ON the switch; if the fault persists, contact technical support.
- Manufacturer's severity
- Critical
Sofar's documentation says this one needs your installer.
Extracted from Sofar's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
We don't have a warranty line on file for Sofar yet. See the manufacturer contacts we do hold, or ask your installer.