Sofar inverter error code ID03
WattMate is not affiliated with Sofar. This page summarises Sofar's own published documentation; your installer and Sofar are the authority on your system. WattMate doesn't repair systems or make site visits.
What it means
- Meaning
- The power grid frequency is too high
- Likely cause
- If the alarm occurs repeatedly, contact technical support to change the grid over-voltage, under-voltage, over frequency, under-frequency protection points after obtaining approval from the local electrical grid operator.
- What the manual says to do
- Contact technical support for adjustments.
- Manufacturer's severity
- Critical
Sofar's documentation says this one needs your installer.
Extracted from Sofar's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
We don't have a warranty line on file for Sofar yet. See the manufacturer contacts we do hold, or ask your installer.