Sofar inverter error code ID011
Sofar uses code ID011 in more than one product range, and it doesn't always mean the same thing. Check which range your inverter belongs to below.
WattMate is not affiliated with Sofar. This page summarises Sofar's own published documentation; your installer and Sofar are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Sofar 25 50ktlx G3
- Meaning
- Power grid line voltage error
- Likely cause
- Errors in the connection or conditions of the grid.
- What the manual says to do
- The manual's steps for this code are for your installer.
- Manufacturer's severity
- Critical
Sofar's documentation says this one needs your installer.
Extracted from Sofar's published manual. Check it against the manual for your model. Open the source document
As documented for Hyd
- Meaning
- Power grid line voltage error
- Likely cause
- Voltage discrepancies detected on the grid connection.
- What the manual says to do
- Watch grid voltage levels, reach out to the installer if issues continue.
- Manufacturer's severity
- Warning
Sofar's documentation says this one needs your installer.
Extracted from Sofar's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
We don't have a warranty line on file for Sofar yet. See the manufacturer contacts we do hold, or ask your installer.