Sofar inverter error code ID010
Sofar uses code ID010 in more than one product range, and it doesn't always mean the same thing. Check which range your inverter belongs to below.
WattMate is not affiliated with Sofar. This page summarises Sofar's own published documentation; your installer and Sofar are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Hyd
- Meaning
- Transient overvoltage of mains voltage 2
- Likely cause
- Potential spikes in system voltage detected externally.
- What the manual says to do
- Monitor for recurring issues, discuss possible corrective actions with installer.
- Manufacturer's severity
- Warning
Sofar's documentation says this one needs your installer.
Extracted from Sofar's published manual. Check it against the manual for your model. Open the source document
As documented for Sofar 25 50ktlx G3
- Meaning
- Transient overvoltage of grid voltage 2
- Likely cause
- Similar to ID009, indicative of grid issues.
- What the manual says to do
- Keep an eye on your grid conditions, contact technical support as needed.
- Manufacturer's severity
- Warning
Sofar's documentation says this one needs your installer.
Extracted from Sofar's published manual. Check it against the manual for your model. Open the source document
As documented for Sofar 3 6ktlm G3
- Meaning
- Transient overvoltage of grid voltage 2
- Likely cause
- Temporary spikes in grid voltage.
- What the manual says to do
- Monitor to see if the issue persists.
- Manufacturer's severity
- Information
Extracted from Sofar's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
We don't have a warranty line on file for Sofar yet. See the manufacturer contacts we do hold, or ask your installer.