Sofar inverter error code ID003
Sofar uses code ID003 in more than one product range, and it doesn't always mean the same thing. Check which range your inverter belongs to below.
WattMate is not affiliated with Sofar. This page summarises Sofar's own published documentation; your installer and Sofar are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Hyd
- Meaning
- The mains frequency is too high
- Likely cause
- Grid frequency is outside normal range, may indicate grid issues.
- What the manual says to do
- The inverter will automatically return to normal operating status when the electric grid's frequency returns to normal.
- Manufacturer's severity
- Warning
Extracted from Sofar's published manual. Check it against the manual for your model. Open the source document
As documented for Nan
- Meaning
- Grid OFP
- Likely cause
- The grid frequency is too high
- What the manual says to do
- Contact your utility provider for assistance with high grid frequency.
- Manufacturer's severity
- Warning
Sofar's documentation says this one needs your installer.
Extracted from Sofar's published manual. Check it against the manual for your model. Open the source document
As documented for Sofar 25 50ktlx G3
- Meaning
- The grid frequency is too high
- Likely cause
- Potential temporary issue with the utility or configuration settings.
- What the manual says to do
- Check with the grid provider for issues and ensure settings are correct.
- Manufacturer's severity
- Warning
Sofar's documentation says this one needs your installer.
Extracted from Sofar's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
We don't have a warranty line on file for Sofar yet. See the manufacturer contacts we do hold, or ask your installer.