SMA error code 9307
SMA uses code 9307 in more than one product range, and it doesn't always mean the same thing. Check which range your equipment belongs to below.
WattMate is not affiliated with SMA. This page summarises SMA's own published documentation; your installer and SMA are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Sunny Island X
- Meaning
- Defective battery system
- Likely cause
- A fault in the battery system has been detected.
- What the manual says to do
- Contact the battery manufacturer for support.
- Manufacturer's severity
- Critical
SMA's documentation says this one needs your installer.
Extracted from SMA's published manual. Check it against the manual for your model. Open the source document
As documented for Sma Home Storage
- Meaning
- Communication fault between the battery modules
- Likely cause
- Check the communication wiring of the modules or check the termination resistor.
- What the manual says to do
- The manual's steps for this code are for your installer.
- Manufacturer's severity
- Critical
SMA's documentation says this one needs your installer.
Extracted from SMA's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- SMA warranty phone
- 1800 762 287
- SMA service network
- Open the manufacturer's service page