Shenzhen Hnergy inverter error code 63
WattMate is not affiliated with Shenzhen Hnergy. This page summarises Shenzhen Hnergy's own published documentation; your installer and Shenzhen Hnergy are the authority on your system. WattMate doesn't repair systems or make site visits.
What it means
- Meaning
- BMS alarm low battery. (Effective after successful BMS communication)
- Likely cause
- Battery has reached low charge levels as defined by BMS.
- What the manual says to do
- Charge battery immediately to avoid shutoff.
- Manufacturer's severity
- Warning
Extracted from Shenzhen Hnergy's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
We don't have a warranty line on file for Shenzhen Hnergy yet. See the manufacturer contacts we do hold, or ask your installer.