Risen Energy battery error code BMS Internal Communication
WattMate is not affiliated with Risen Energy. This page summarises Risen Energy's own published documentation; your installer and Risen Energy are the authority on your system. WattMate doesn't repair systems or make site visits.
What it means
- Meaning
- There is a communication issue within the battery management system.
- Likely cause
- Internal failure or faulty connection.
- What the manual says to do
- Check the connections; if issue persists, contact support.
- Manufacturer's severity
- Critical
Risen Energy's documentation says this one needs your installer.
Extracted from Risen Energy's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
We don't have a warranty line on file for Risen Energy yet. See the manufacturer contacts we do hold, or ask your installer.