Redx battery error code System fault
Redx uses code System fault in more than one product range, and it doesn't always mean the same thing. Check which range your battery belongs to below.
WattMate is not affiliated with Redx. This page summarises Redx's own published documentation; your installer and Redx are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Rx 0050b
- Meaning
- A fault has been detected in the system.
- Likely cause
- Serious hardware or software issue that needs attention.
- What the manual says to do
- Contact installer or electrician immediately to diagnose and rectify the issue.
- Manufacturer's severity
- Critical
Redx's documentation says this one needs your installer.
Extracted from Redx's published manual. Check it against the manual for your model. Open the source document
As documented for Rx 5000plus Series
- Meaning
- A critical fault has occurred in the system
- Likely cause
- Major malfunction or incorrect connection
- What the manual says to do
- Shut down the system and consult a professional technician.
- Manufacturer's severity
- Critical
Redx's documentation says this one needs your installer.
Extracted from Redx's published manual. Check it against the manual for your model. Open the source document
As documented for Rx 7000plus Series
- Meaning
- A critical error has occurred in the system.
- Likely cause
- Fault in hardware or software that requires immediate attention.
- What the manual says to do
- Turn off the system and check for faults in hardware or connections.
- Manufacturer's severity
- Critical
Redx's documentation says this one needs your installer.
Extracted from Redx's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- Redx warranty phone
- +61 7 5672 9983
- Redx warranty email
- support@redx.com.au
- Redx service network
- Open the manufacturer's service page