Redx inverter error code Grid overvoltage
Redx uses code Grid overvoltage in more than one product range, and it doesn't always mean the same thing. Check which range your inverter belongs to below.
WattMate is not affiliated with Redx. This page summarises Redx's own published documentation; your installer and Redx are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Rx
- Meaning
- Grid voltage above allowable range
- Likely cause
- Check grid voltage or frequency.
- What the manual says to do
- Report to power grid company if voltage remains high.
- Manufacturer's severity
- Critical
Redx's documentation says this one needs your installer.
Extracted from Redx's published manual. Check it against the manual for your model. Open the source document
As documented for Rx 5000plus Series
- Meaning
- Grid voltage too high
- What the manual says to do
- Check the grid voltage or frequency; if it exceeds safe limits, report to the power grid company; if normal, contact installation partner.
- Manufacturer's severity
- Warning
Redx's documentation says this one needs your installer.
Extracted from Redx's published manual. Check it against the manual for your model. Open the source document
As documented for Rx 7000plus Series
- Meaning
- Grid voltage exceeds allowable range
- Likely cause
- Abnormal grid voltage
- What the manual says to do
- Contact the grid company and check inverter settings.
- Manufacturer's severity
- Warning
Redx's documentation says this one needs your installer.
Extracted from Redx's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- Redx warranty phone
- +61 7 5672 9983
- Redx warranty email
- support@redx.com.au
- Redx service network
- Open the manufacturer's service page