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Redx error codes

Redx inverter error code DC Bus under-voltage

Redx uses code DC Bus under-voltage in more than one product range, and it doesn't always mean the same thing. Check which range your inverter belongs to below.

WattMate is not affiliated with Redx. This page summarises Redx's own published documentation; your installer and Redx are the authority on your system. WattMate doesn't repair systems or make site visits.

As documented for Rx 5000plus Series

Meaning
DC Bus under-voltage
Likely cause
The input is suddenly disconnected.
What the manual says to do
After the fault is recovered, the inverter will automatically return to normal working state; if the alarm remains after the system is restarted, contact installation partner.
Manufacturer's severity
Warning

Redx's documentation says this one needs your installer.

Extracted from Redx's published manual. Check it against the manual for your model. Open the source document

As documented for Rx 7000plus Series

Meaning
The input is suddenly disconnected
Likely cause
Sudden loss of input power
What the manual says to do
Check connections and restore power to the inverter.
Manufacturer's severity
Warning

Redx's documentation says this one needs your installer.

Extracted from Redx's published manual. Check it against the manual for your model. Open the source document

As documented for Rx

Meaning
The input is suddenly disconnected
Likely cause
When the fault is recovered, the inverter will automatically return to normal working state.
What the manual says to do
Restart system if the fault remains after recovery.
Manufacturer's severity
Warning

Redx's documentation says this one needs your installer.

Extracted from Redx's published manual. Check it against the manual for your model. Open the source document

When to call your installer or the warranty line

Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.

If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.

Redx warranty phone
+61 7 5672 9983
Redx warranty email
support@redx.com.au
Redx service network
Open the manufacturer's service page
All Redx error codesTroubleshooting help for your system
  1. Try the free fixes first

    Most faults are an isolator, a WiFi drop or a known error code. Start with the lookup and guides above.

  2. Then call the people who are responsible for it

    Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware.

    Find the manufacturer's warranty line
  3. If it's near the end of its life, see what replacing it would do

    A free energy audit report sizes a new system for your actual bills and shows what a replacement would do. Your first results need no details; your details only reach installers if you ask for the full report.

    Get your free energy audit report