Redx inverter error code Battery under voltage or over voltage
Redx uses code Battery under voltage or over voltage in more than one product range, and it doesn't always mean the same thing. Check which range your inverter belongs to below.
WattMate is not affiliated with Redx. This page summarises Redx's own published documentation; your installer and Redx are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Rx
- Meaning
- The battery voltage is abnormal, the internal circuit protection is triggered
- Likely cause
- Check whether the battery is correctly connected and whether the battery voltage is normal.
- What the manual says to do
- Ensure battery is in good condition and restart the module.
- Manufacturer's severity
- Critical
Redx's documentation says this one needs your installer.
Extracted from Redx's published manual. Check it against the manual for your model. Open the source document
As documented for Rx 5000plus Series
- Meaning
- Battery voltage is abnormal
- Likely cause
- Internal circuit protection is triggered due to incorrect battery connection or voltage.
- What the manual says to do
- Check battery connections and voltage; restart if necessary; if error message remains, contact installation partner.
- Manufacturer's severity
- Warning
Redx's documentation says this one needs your installer.
Extracted from Redx's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- Redx warranty phone
- +61 7 5672 9983
- Redx warranty email
- support@redx.com.au
- Redx service network
- Open the manufacturer's service page