Pylontech error code FF
Pylontech uses code FF in more than one product range, and it doesn't always mean the same thing. Check which range your equipment belongs to below.
WattMate is not affiliated with Pylontech. This page summarises Pylontech's own published documentation; your installer and Pylontech are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Fh3x
- Meaning
- WIFI collector communication failure
- Likely cause
- Abnormal communication between storage system and collector
- What the manual says to do
- Restart and reconfirm, and contact the manufacturer for confirmation if the fault cannot be solved.
- Manufacturer's severity
- Warning
Extracted from Pylontech's published manual. Check it against the manual for your model. Open the source document
As documented for Fh3x
- Meaning
- WIFI collector communication failure
- Likely cause
- Abnormal communication between storage system and collector
- What the manual says to do
- Restart and reconfirm, and contact the manufacturer for confirmation if the fault cannot be solved.
- Manufacturer's severity
- Warning
Extracted from Pylontech's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
We don't have a warranty line on file for Pylontech yet. See the manufacturer contacts we do hold, or ask your installer.