Pylontech battery error code Battery damage error
WattMate is not affiliated with Pylontech. This page summarises Pylontech's own published documentation; your installer and Pylontech are the authority on your system. WattMate doesn't repair systems or make site visits.
What it means
- Meaning
- Battery cell voltage measured at less than 2.0V
- Likely cause
- Possible battery cell failure
- What the manual says to do
- The manual's steps for this code are for your installer.
- Manufacturer's severity
- Critical
Pylontech's documentation says this one needs your installer.
Extracted from Pylontech's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
We don't have a warranty line on file for Pylontech yet. See the manufacturer contacts we do hold, or ask your installer.