Potisedge battery error code R01 E01
Potisedge uses code R01 E01 in more than one product range, and it doesn't always mean the same thing. Check which range your battery belongs to below.
WattMate is not affiliated with Potisedge. This page summarises Potisedge's own published documentation; your installer and Potisedge are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Mint
- Meaning
- High cell voltage
- Likely cause
- Cell voltage exceeds acceptable limit
- What the manual says to do
- Reduce load immediately and wait for the system to recover
- Manufacturer's severity
- Critical
Potisedge's documentation says this one needs your installer.
Extracted from Potisedge's published manual. Check it against the manual for your model. Open the source document
As documented for Aloe
- Meaning
- High cell voltage
- Likely cause
- Cell voltage exceeds the maximum limit
- What the manual says to do
- Wait for cooldown, and ensure battery is charged correctly.
- Manufacturer's severity
- Warning
Potisedge's documentation says this one needs your installer.
Extracted from Potisedge's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
We don't have a warranty line on file for Potisedge yet. See the manufacturer contacts we do hold, or ask your installer.