Potisedge battery error code E14
WattMate is not affiliated with Potisedge. This page summarises Potisedge's own published documentation; your installer and Potisedge are the authority on your system. WattMate doesn't repair systems or make site visits.
What it means
- Meaning
- Outnumbered parallel-connection
- Likely cause
- Too many devices connected in parallel leading to faults
- What the manual says to do
- Reduce the number of parallel devices.
- Manufacturer's severity
- Critical
Potisedge's documentation says this one needs your installer.
Extracted from Potisedge's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
We don't have a warranty line on file for Potisedge yet. See the manufacturer contacts we do hold, or ask your installer.