OLiPower battery error code BESS_FAILURE
OLiPower uses code BESS_FAILURE in more than one product range, and it doesn't always mean the same thing. Check which range your battery belongs to below.
WattMate is not affiliated with OLiPower. This page summarises OLiPower's own published documentation; your installer and OLiPower are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Bre B
- Meaning
- Battery Energy Storage System failure or maintenance required
- Likely cause
- Internal fault or maintenance needed in the battery system.
- What the manual says to do
- Contact your supplier or installer immediately for assistance.
- Manufacturer's severity
- Critical
OLiPower's documentation says this one needs your installer.
Extracted from OLiPower's published manual. Check it against the manual for your model. Open the source document
As documented for Olp Eb
- Meaning
- Battery Energy Storage System failure or maintenance required
- Likely cause
- A malfunction in the battery management system or battery itself
- What the manual says to do
- Contact your installer or technician immediately for service
- Manufacturer's severity
- Critical
OLiPower's documentation says this one needs your installer.
Extracted from OLiPower's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
We don't have a warranty line on file for OLiPower yet. See the manufacturer contacts we do hold, or ask your installer.