iStore inverter error code 2031
iStore uses code 2031 in more than one product range, and it doesn't always mean the same thing. Check which range your inverter belongs to below.
WattMate is not affiliated with iStore. This page summarises iStore's own published documentation; your installer and iStore are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Is Hyb 1ph
- Meaning
- Phase wire short-circuited to PE
- Likely cause
- The impedance of the output phase wire to PE is low or the output phase wire is short-circuited to PE.
- What the manual says to do
- Check the impedance of the output phase wire to PE, locate and rectify the fault.
- Manufacturer's severity
- Critical
iStore's documentation says this one needs your installer.
Extracted from iStore's published manual. Check it against the manual for your model. Open the source document
As documented for Is Hyb 3ph, Is Inv 3ph
- Meaning
- Phase wire short-circuited to PE
- Likely cause
- The impedance of the output phase wire to PE is low or the output phase wire is short-circuited to PE.
- What the manual says to do
- Check the impedance of the output phase wire to PE, locate the position with low impedance, and rectify the fault.
- Manufacturer's severity
- Critical
iStore's documentation says this one needs your installer.
Extracted from iStore's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- iStore warranty phone
- 1300 552 619
- iStore warranty email
- pv.info@istore.net.au
- iStore service network
- Open the manufacturer's service page