GoodWe battery error code Inconsistent Software Version
GoodWe uses code Inconsistent Software Version in more than one product range, and it doesn't always mean the same thing. Check which range your battery belongs to below.
WattMate is not affiliated with GoodWe. This page summarises GoodWe's own published documentation; your installer and GoodWe are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Lynx U G3 Series
- Meaning
- Inconsistent Software Version
- Likely cause
- Software versions across the batteries are mismatched.
- What the manual says to do
- Contact GoodWe for help.
- Manufacturer's severity
- Critical
GoodWe's documentation says this one needs your installer.
Extracted from GoodWe's published manual. Check it against the manual for your model. Open the source document
As documented for Bat
- Meaning
- Software versions between components do not match.
- Likely cause
- Updates have not been applied uniformly across devices.
- What the manual says to do
- Contact the After Sale Service if the problem could not be solved.
- Manufacturer's severity
- Warning
GoodWe's documentation says this one needs your installer.
Extracted from GoodWe's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- GoodWe warranty phone
- 0399183905
- GoodWe warranty email
- service.au@goodwe.com
- GoodWe service network
- Open the manufacturer's service page