GoodWe inverter error code Grid Under-frequency
WattMate is not affiliated with GoodWe. This page summarises GoodWe's own published documentation; your installer and GoodWe are the authority on your system. WattMate doesn't repair systems or make site visits.
What it means
- Meaning
- Grid frequency is lower than requirements.
- Likely cause
- Utility grid may be temporarily abnormal.
- What the manual says to do
- Contact local power company if the grid frequency is consistently low.
- Manufacturer's severity
- Warning
GoodWe's documentation says this one needs your installer.
Extracted from GoodWe's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- GoodWe warranty phone
- 0399183905
- GoodWe warranty email
- service.au@goodwe.com
- GoodWe service network
- Open the manufacturer's service page