GoodWe inverter error code GFCI Failure
GoodWe uses code GFCI Failure in more than one product range, and it doesn't always mean the same thing. Check which range your inverter belongs to below.
WattMate is not affiliated with GoodWe. This page summarises GoodWe's own published documentation; your installer and GoodWe are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Gep5 10kw
- Meaning
- Ground Fault Circuit Interrupter failure.
- Likely cause
- Ground current is too high.
- What the manual says to do
- Disconnect inputs from the PV panel and check the peripheral AC system. Reconnect after resolving the issue.
- Manufacturer's severity
- Critical
GoodWe's documentation says this one needs your installer.
Extracted from GoodWe's published manual. Check it against the manual for your model. Open the source document
As documented for Ht
- Meaning
- GFCI Device Failure
- Likely cause
- Ground Fault Circuit Interrupter issue
- What the manual says to do
- Inspect GFCI connections; contact service if needed.
- Manufacturer's severity
- Critical
GoodWe's documentation says this one needs your installer.
Extracted from GoodWe's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- GoodWe warranty phone
- 0399183905
- GoodWe warranty email
- service.au@goodwe.com
- GoodWe service network
- Open the manufacturer's service page