GoodWe inverter error code Anti-islanding
GoodWe uses code Anti-islanding in more than one product range, and it doesn't always mean the same thing. Check which range your inverter belongs to below.
WattMate is not affiliated with GoodWe. This page summarises GoodWe's own published documentation; your installer and GoodWe are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Ms G3
- Meaning
- The inverter has detected a disconnection from the grid.
- Likely cause
- The utility grid is disconnected according to safety regulations.
- What the manual says to do
- Check whether the utility grid is disconnected. Contact the dealer or the after-sales service.
- Manufacturer's severity
- Warning
GoodWe's documentation says this one needs your installer.
Extracted from GoodWe's published manual. Check it against the manual for your model. Open the source document
As documented for Xs G3
- Meaning
- The utility grid is disconnected.
- Likely cause
- The government’s safety regulations kick in, disconnecting the grid.
- What the manual says to do
- Check if the utility grid is offline; contact dealer if issues persist.
- Manufacturer's severity
- Warning
GoodWe's documentation says this one needs your installer.
Extracted from GoodWe's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- GoodWe warranty phone
- 0399183905
- GoodWe warranty email
- service.au@goodwe.com
- GoodWe service network
- Open the manufacturer's service page