GoodWe inverter error code 7
GoodWe uses code 7 in more than one product range, and it doesn't always mean the same thing. Check which range your inverter belongs to below.
WattMate is not affiliated with GoodWe. This page summarises GoodWe's own published documentation; your installer and GoodWe are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Ms G3
- Meaning
- Cavity Overtemperature
- Likely cause
- The inverter is installed in a place with poor ventilation or high ambient temperature.
- What the manual says to do
- Check the ventilation; improve air circulation if temperature is high.
- Manufacturer's severity
- Critical
GoodWe's documentation says this one needs your installer.
Extracted from GoodWe's published manual. Check it against the manual for your model. Open the source document
As documented for Sbp G2
- Meaning
- Grid Underfrequency
- Likely cause
- Utility grid exception. The actual grid frequency is lower than the requirement of the local grid standard.
- What the manual says to do
- If the problem occurs occasionally, the inverter will recover automatically after detecting that the utility grid is normal. Contact the local power company regarding the grid frequency if necessary.
- Manufacturer's severity
- Critical
GoodWe's documentation says this one needs your installer.
Extracted from GoodWe's published manual. Check it against the manual for your model. Open the source document
As documented for Sdt G2
- Meaning
- Ground I Fail
- Likely cause
- The input insulation impedance to the ground decreases when the inverter is operating.
- What the manual says to do
- Make sure that the components are properly grounded and the AC side is properly grounded.
- Manufacturer's severity
- Warning
GoodWe's documentation says this one needs your installer.
Extracted from GoodWe's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- GoodWe warranty phone
- 0399183905
- GoodWe warranty email
- service.au@goodwe.com
- GoodWe service network
- Open the manufacturer's service page