GoodWe inverter error code 1
GoodWe uses code 1 in more than one product range, and it doesn't always mean the same thing. Check which range your inverter belongs to below.
WattMate is not affiliated with GoodWe. This page summarises GoodWe's own published documentation; your installer and GoodWe are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Ms G3
- Meaning
- Utility Loss
- Likely cause
- Utility grid power fails or AC cable is disconnected
- What the manual says to do
- The alarm is automatically cleared after the grid power supply is restored; check whether the AC cable is connected and the AC breaker is on.
- Manufacturer's severity
- Warning
Extracted from GoodWe's published manual. Check it against the manual for your model. Open the source document
As documented for Sbp G2
- Meaning
- Utility Loss
- Likely cause
- Utility grid power fails. The AC cable is disconnected, or the AC breaker is off.
- What the manual says to do
- The alarm is automatically cleared after the grid power supply is restored. Check whether the AC cable is connected and the AC breaker is on.
- Manufacturer's severity
- Warning
Extracted from GoodWe's published manual. Check it against the manual for your model. Open the source document
As documented for Sdt G2
- Meaning
- Version Error
- Likely cause
- Wrong software version.
- What the manual says to do
- Contact after-sales service to upgrade the software.
- Manufacturer's severity
- Warning
GoodWe's documentation says this one needs your installer.
Extracted from GoodWe's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- GoodWe warranty phone
- 0399183905
- GoodWe warranty email
- service.au@goodwe.com
- GoodWe service network
- Open the manufacturer's service page