Felicity ESS battery error code C13
WattMate is not affiliated with Felicity ESS. This page summarises Felicity ESS's own published documentation; your installer and Felicity ESS are the authority on your system. WattMate doesn't repair systems or make site visits.
What it means
- Meaning
- Parallel failed
- Likely cause
- 1. Please check if single unit is installed to parallel system. 2. If this error happens during parallel installation, please check wires connection. If they are connected correctly, please finish parallel installation first, and then restart the unit. 3. If the problem remains, please contact your installer.
- What the manual says to do
- Check connections and restart, if issue persists contact installer.
- Manufacturer's severity
- Warning
Felicity ESS's documentation says this one needs your installer.
Extracted from Felicity ESS's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- Felicity ESS warranty phone
- +61 0412862116
- Felicity ESS warranty email
- australia@felicitysolar.com
- Felicity ESS service network
- Open the manufacturer's service page