ELAI battery error code General Alarm
WattMate is not affiliated with ELAI. This page summarises ELAI's own published documentation; your installer and ELAI are the authority on your system. WattMate doesn't repair systems or make site visits.
What it means
- Meaning
- An alarm signal has been received from an external emergency detection system.
- Likely cause
- An emergency situation detected by the external system.
- What the manual says to do
- Ensure safety procedures are enacted and investigate the source of the alarm.
- Manufacturer's severity
- Critical
ELAI's documentation says this one needs your installer.
Extracted from ELAI's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- ELAI warranty phone
- 0401068724
- ELAI warranty email
- contact@elai.com.au
- ELAI service network
- Open the manufacturer's service page