Ecactus battery error code Battery com. fault
Ecactus uses code Battery com. fault in more than one product range, and it doesn't always mean the same thing. Check which range your battery belongs to below.
WattMate is not affiliated with Ecactus. This page summarises Ecactus's own published documentation; your installer and Ecactus are the authority on your system. WattMate doesn't repair systems or make site visits.
As documented for Agave
- Meaning
- Battery communication fault
- Likely cause
- Connection issue or faulty communication module
- What the manual says to do
- Check the battery connections and ensure the communication module is properly connected; if the fault continues, contact an installer.
- Manufacturer's severity
- Warning
Ecactus's documentation says this one needs your installer.
Extracted from Ecactus's published manual. Check it against the manual for your model. Open the source document
As documented for Myrtillo
- Meaning
- Battery communication fault
- Likely cause
- Issue in communication between the battery and inverter
- What the manual says to do
- Check battery connections, and if the problem persists, contact the installer.
- Manufacturer's severity
- Warning
Extracted from Ecactus's published manual. Check it against the manual for your model. Open the source document
When to call your installer or the warranty line
Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.
If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.
- Ecactus warranty phone
- +61 417183105
- Ecactus warranty email
- nassima.zhu@weiheng-tech.com