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Deye error codes

Deye battery error code OV

Deye uses code OV in more than one product range, and it doesn't always mean the same thing. Check which range your battery belongs to below.

WattMate is not affiliated with Deye. This page summarises Deye's own published documentation; your installer and Deye are the authority on your system. WattMate doesn't repair systems or make site visits.

As documented for Bos G Pro

Meaning
Overvoltage
Likely cause
The total charge voltage exceeds the safe level.
What the manual says to do
Check the voltage readings; reduce the supply if necessary.
Manufacturer's severity
Warning

Deye's documentation says this one needs your installer.

Extracted from Deye's published manual. Check it against the manual for your model. Open the source document

As documented for Bos Gx

Meaning
Overvoltage
Likely cause
The total charge voltage exceeds the threshold.
What the manual says to do
Inspect the system for voltage regulation issues.
Manufacturer's severity
Warning

Deye's documentation says this one needs your installer.

Extracted from Deye's published manual. Check it against the manual for your model. Open the source document

When to call your installer or the warranty line

Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware. Don't open the inverter or battery case yourself: work inside it is for a licensed electrician.

If you see smoke, scorch marks or smell burning, switch the system off at the AC and PV isolators and call your installer. If anyone is in danger, call 000.

Deye warranty phone
(02) 8529 6809
Deye warranty email
service_au@deye.com.cn
Deye service network
Open the manufacturer's service page
All Deye error codesTroubleshooting help for your system
  1. Try the free fixes first

    Most faults are an isolator, a WiFi drop or a known error code. Start with the lookup and guides above.

  2. Then call the people who are responsible for it

    Your installer is your first warranty contact. If they've gone, the manufacturer's warranty line still covers the hardware.

    Find the manufacturer's warranty line
  3. If it's near the end of its life, see what replacing it would do

    A free energy audit report sizes a new system for your actual bills and shows what a replacement would do. Your first results need no details; your details only reach installers if you ask for the full report.

    Get your free energy audit report